Additional Information and Disclaimers

While I strive to offer comprehensive training and support, participation in acting coaching, taping and photography services does not guarantee employment or ensure success in your career.

Studio Accessibility:

The studio is located in a basement, and the entrance is accessible via eight steps down a concrete stairway. There is parking in the alleyway, close to the back entrance. Please be aware that the walkway from the front of the building is partially covered with pea gravel. I am committed to accommodating your needs and can make arrangements accordingly to ensure your visit is comfortable and accessible. Zoom coaching is available as an alternative to in-person coaching.

Cancellation and Refund Policy:

Full refunds will be accepted for cancellation made with 24 hours notice. If you are ill, you may reschedule your appointment without incurring the cancellation fee. Additionally, zoom coaching and consultations are available as an alternative to in-person coaching.

Purchases Time Periods:

Your purchase of services and packages are valid for a period of six months starting from the date of purchase. Throughout this timeframe you may schedule service sessions based on mutually agreed upon times. However, after the expiration of this six-month period, refunds will not be provided. Any service-related inquiries, requests for modifications, or claims for support must still be initiated within the initial six-month window to ensure timely assistance and resolution.

Health and Safety:

To insure the safety of my clients, myself, and my family, I am only accepting fully vaccinated clients. Clients should be feeling well and symptom free when taping in the studio—if you become ill, or have a close exposure to covid or other contagious diseases, we can reschedule your session. I am fully vaccinated +bivalent boosted, and continue to mask when working with in-person clients. If you become ill after your session, and think you may have been contagious during the appointment, please email Zandi to let her know. Thank you for helping us stay safe and working!

Digital Materials:

Clients are responsible for downloading and saving any digital materials provided to them during sessions. Self-Tapes will be send via the wetranfer.com website, or via airdrop during their session. Photography clients will receive copies of their images via pixieset within one week of the photoshoot. Copies of these materials will not be stored by at the studio after sending them to clients. It is recommended that clients promptly download and securely store their digital content to ensure access and retention.

Age Requirement Disclaimer:

Participants must meet any age requirements of being 10 years old to participate in services. Parental consent or supervision may be required for minors.

Liability Disclaimer:

Zandi Carlson shall not be liable for any damages, injuries, or losses incurred by participants during classes, sessions, or while using our facilities or equipment. Participants assume all risks associated with their participation. Additionally, Zandi will not be liability for any damages or losses resulting from factors beyond my control, such as equipment failure, natural disasters, or unforeseen circumstances during the session.

Intellectual Property Rights Disclaimer:

I uphold strict confidentiality standards and will not share any videos or materials that should not be publicly disclosed without explicit consent. You are responsible for any intellectual property rights associated with filming your materials and sharing them appropriately online.

Privacy Policy:

I do not sell, rent, or otherwise distribute your personal information to third parties for marketing or promotional purposes.

Code of Conduct:

I uphold a professional and respectful atmosphere in sessions with clients. We prioritize open communication, mutual respect, and a positive learning experience. Clients are expected to arrive on time for scheduled sessions, actively engage in the learning process, and adhere to any guidelines or instructions provided by the instructor. Disrespectful behavior, harassment, or any form of misconduct will not be tolerated.

Termination Clause:

I reserves the right to terminate a participant's enrollment or access to our services for violations of studio policies or disruptive behavior.